FAQ

Frequently Asked Questions

What does Emerald Techno Limited offer?

At Emerald Techno Limited:

  • We are committed and passionate in providing our clients with high quality, client-oriented, and excellent software solution to help them in optimizing and streamlining their professional processes and operations.
  • Our services do not just end after we successfully install the software, but also extend to software development services and initiatives.
  • We have competent staff and employees that showcase professionalism, outstanding work quality, and high attention to detail.

How long does it take to develop a software?

It depends on the project size, project structure and complexity of the project.

What is the implementation process of a software before going live?

Implementing a new software system can sometimes be seen as discouraging. Most software fails due to poor implementation. We recognize this and attempt to make this stage as seamless as possible. We establish realistic ideas, spend time recognizing risks and carry out training of your staff to ensure they are happy with the system before going live. We work closely with the project management and IT manager to confirm all pre live requirements and procedures are fixed before setting a final date for “go live”.

We follow some steps in implementing the plan to reduce the risk for both parties and they are as follows:

  • Step 01:    Project Launch Meeting
  • Step 02:    Project Plan Defined
  • Step 03:    Business Process Review
  • Step 04:    System Design Meeting
  • Step 05:    Additional System Development g
  • Step 06:    Data Loading
  • Step 07:    Training
  • Step 08:    Go Live
  • Step 09:    System Support
  • Step 10:    Post Deployment Review

What technologies and programming languages does Emerald Techno Limited utilize in their work?

Core technologies ETL use for developing software are as follows:

  • ASP.NET
  • Node.js
  • Microsoft SQL Server
  • MongoDB
  • JavaScript
  • C#
  • Angular
  • React
  • React Native

What support can I get from Emerald Techno Limited?

Ensuring that you have helpful, knowledgeable support services when you need it is a key element of our support services. We offer a number of services to help our customers make the most of their investment and maximize the benefit that our solution offers. You can have product and technical support via phone, email and remote desktop, as well as on-site support, training and consultation on an as-needed basis. We can tailor a support program specifically for your organization on a committed contract basis. Our skilled support team will help resolve any technical problem, giving you a clear and simple solution.

How to contact with Emerald Techno Limited?

If you have any queries, please do not hesitate to contact us. You can reach us through 8801611784456 or email us at emeraldtechno@gmail.com